Master Tech Roofing, LLC
Excellent
5.0
Based on 49 reviews
review us on
After my due diligence and noting the many positive reviews, I selected Master Tech Roofing to replace the roof of my home that was damaged after the recent storms in Tucson. I am pleased to have had them re-roof over 5,000 sqft of my home. During that time period I found their total crew to be courteous, hardworking and considerate. I would also mention their supervisory staff, Chris, Triston and Michael were sticklers for detail and quality work. They followed up daily to review the work making sure it was up to standard. I must mention that Amanda in the Master Tech office was communicative and responsive with providing updates as the work progressed. I would not hesitate to recommend Master Tech to anyone needing quality roof work! E. Fimbres
Response from the owner: Hello, my name is Zach, I’m the owner of Master Tech Roofing. I wanted to take a moment to truly thank you for your business. We’ve passed your wonderful review onto our team! Thank you so much for taking the time to leave a review about your roofing project. Our customers’ feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience in the future.Thanks again for choosing Master Tech Roofing!
I have used a few companies over the years and Master Tech Roofing has been the best! They were referred to me by my neighbor. Price was competitive; quality of the work was high. They were delayed 2 days by the storms (it happens) but they reached out to me to keep me in the loop. They redid the roof in 2 days. Cleaned up after themselves. Everyone was polite. But what I appreciated the most was the communication leading up to and during the install. Great job!
Response from the owner: Thank you for sharing your exceptional experience! We're inspired by your feedback and committed to continuing to provide outstanding service for you and our community.Thanks again Kenneth!
Master Tech roofing did a wonderful job on my roof. Very impressed with All the workers, extremely polite and on time. Can’t say enough on their clean up, Amazing! Chris and Amanda were on top of things even through a small hiccup on my interior. They were very understanding with my frustration on that hiccup and was quickly resolved and fixed. And thank you to Rob for the great fix. Got one more thing to be done so hoping it will go just as smoothly.Definitely recommend Master Tech and all the wonderful and understanding people that come along with it.Thank you!
Response from the owner: Thank you for the exceptional review! We value your business and look forward to the opportunity to serve you with excellence in the future!Thanks again Tara!
Overall I am happy with the the work done by Master Tech and wouldn't hesitate to use them again.
Response from the owner: Thank you for the five-star review. Hope to work with you again in the future!
We had a great experience with MT-Roofing from our initial phone call for a quote to the finished project! We came home after Easter, 2024, and found that with the rains we had a leak in the roof. Chris came by and after a thorough investigation, came down and explained to me what he saw. We received a quote shortly thereafter and decided to have MT-Roofing replace our roof. The crew showed up on the start date on time and ready to work. I was introduced to Triston, the on-site foreman, he was here every day, and the crew took extra care to get the roof exactly as needed and per code. The original roofers cut corners and decreased the overlap on the tiles. The crew remedied that issue and replaced the tiles with the code mandated overlapping. They were here every morning and spent many long hours to complete the project. I was particularly impressed with Chris and Triston who explained what the goal for the day was. They kept everything on schedule. The cleanup after each day's work was impressive, and the final attention to details, painting the mortar balls and roof vents, cutting/calking/painting the nail holes in the eaves was impressive. They did an excellent job on our roof, and I would recommend this Company highly for any roof replacement needs.
Response from the owner: Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!
My experience with Master Tech was top-notch. I'm very pleased with the work they did and can feel confident that my roof is now in excellent shape. I wouldn't hesitate to use their services again in the future.
Response from the owner: Laurel, thank you for the five-star review! We are thrilled you had such a great experience with our team. We look forward to working with you again in the future!
I am very grateful for the professionalism and diligence that Master Tech demonstrated in the replacement of our roof. They have by far the best warranty. Amanda is a fantastic office contact. The workers were so dedicated and it was a pleasure to greet them every day they worked at the house.
Response from the owner: Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.Thanks again Andy!
Very polite and professional crew and company. Roof looks great. Made the experience seamless.
Response from the owner: We really appreciate you taking the time to leave us a review! We are so delighted you had a great experience. Thanks again for your kind words. Please let us know if you need anything in the future.Thank you!
From my first interaction with Amanda, the office manager, and Chris, the estimator, this company showed they truly cared about providing exceptional customer service and customer satisfaction. A few different options were presented for restoring my roof and everything was explained in detail. Pricing was competitive and the leak proof warranty they provide is one of the best of any roofing company I've encountered in Tucson. The work was scheduled and performed on time and completed in a professional manner, and all of the workers on site were polite and kept the surrounding property clean throughout the process. Very impressed with this company! I highly recommend Master Tech Roofing and look forward to using them again should the need arise in the future.
Response from the owner: We’ve passed your wonderful review onto our team! Thank you so much for taking the time to leave a review about our service. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time.Thanks again David!Zach and Amanda
Best people to go through for roofing. Always professional and very knowledgeable when they come out and talk to you and the pricing cats fantastic adventures well. I have zero complaints. Amanda in the office is super nice and always responds back very quick. All the guys are super polite and do amazing work. I would 100% recommend.
Response from the owner: Thank you for the five-star review Shelly! Thank you so much for trusting us, and we can’t wait to help you again in the future!
Amazing company! Amazing owners!
Response from the owner: Thank you for the 5-star review!
Workers showed up on time, worked efficiently, and provided us with a beautiful water proof warranteed job on the flat portion of our roof. We've decided to use Master Tech Roofing to replace the tile portion on our roof due to the excellent work they did on the flat portion.
Response from the owner: Thank you so much for your feedback! We are thrilled you had such a great experience with our team. We look forward to working with you again in the future.Thanks again Craig,Zach and Amanda
Outstanding Job!The team did a great job. They made numerous trips around the property, each day, to insure my fur babies did not come in contact with any debris. I also was impress with the attention to detail used when cutting the new roofing material. The team did not take any short cuts. I highly recommend this company. Easy to work with.
Response from the owner: We’ve passed your wonderful review to our team here at Master Tech Roofing. Our customers feedback guides our business and helps us keep improving the service we provide. We hope to work with you again in the future!Thanks again Frank!
Master Tech performed a wonderful job replacing my aging roof. From inspection to completion, everyone at Master Tech was polite, prompt and courteous. Each day they started on time, finished on time, and made sure trash and nails were cleaned up.You won't meet nicer people than Amanda, Chris, Tristan, "Skeeter," each and every technician who worked on my roof, or the owner. The owner helped when I needed to delay the work.The price was in the middle of three estimates, but my neighbors advised me to choose Master Tech!I really appreciated their service, and would not hesitate to call on them if ever needed in the future.1/24/24. Wow. Crazy-fast service! A little over a year after my roof was installed I called after three days of rain/wind to say I had a drip from a vent. They arrived about 45 minutes after my call, hopped up on the roof, and repaired the vent. Incredible! Thank you guys!
Response from the owner: Thank you for the five star review!
Master Tech did a great job, always did what they said they would and cleaned up like no other contractor we’ve worked with. The crew was polite, professional and did great work! I’d recommend them to anyone looking for a contractor that does what they say. Thanks to Amanda for her help, quick responses, and patience!
Response from the owner: Kelly,We really appreciate you taking the time to leave us a review! These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Thanks again for your kind words! Thank you,Amanda and Zach!
Wow! What a great experience from the Proposal all the way to the finished product. Master Tech was genuine and went above and beyond our expectations. Amanda in the office is quick to respond to questions and concerns-thank you! Their entire crew: friendly and approachable. They were respectful of our property. We would not hesitate to recommend Master Tech!
Response from the owner: Pam,Thank you for the five-star review. Here at Master Tech Roofing, we take so much pride in what we do. We are passionate about providing our customers with outstanding service. Again, thank you for the kind words and supporting our business!
Super dependable and thorough, Master Tech kept a very clean work area around my home. They made sure I understood where the roof leak was and how they would complete the repair. The work was finished right on schedule. It was so refreshing to find professionals. They were recommended to me and I recommend them to you!
Response from the owner: Thank you for the five-star review! Here at Master Tech Roofing, we pride ourselves on the relationships we create! We hope to work with you again!
It was a very positive experience with Master Tech. The team leader Chris was very informative and able to explain the top cap process. The whole crew was professional and friendly. Aside from a day of rain delay the project went as planned. I highly recommend the company.
Response from the owner: Thank you for the five- star review! Here at Master Tech Roofing, we are passionate about providing our customers with outstanding service. Again, thank you for the kind words and supporting our business! Hope to work with you again. Thanks again,Zach and Amanda
We are very happy with the roof work that Master Tech did for us. We wanted to make sure that everything was in good shape for a solar installation. Master Tech proposed a schedule where the solar company set up the mounts, then the roof coating and top cap was completed and now the solar company will be able to complete the panel installation. I spoke with multiple people on the crew and everyone was very knowledgeable, helpful and easy to work with. I thank everyone for doing such a thorough job. I recommend Master Tech for any roofing work and look forward to working with them again in the future.
Response from the owner: Thank you for the five-star review. Here at Master Tech Roofing, we are passionate about providing our customers with outstanding service! Again, thank you for the kind words and supporting our business endeavors!
Thank you Amanda and the crew for all your help with my roof replacement. It was stressful having roof damage from monsoon storms however knowing it will not be raining inside my house anymore gives me such peace of mind and less stress. Thank you!
Response from the owner: Thank you for the five-star review! Thank you for entrusting us with the installation of your new roof, and for taking a moment to recommend us to others. Your kind words are greatly appreciated, and we hope to work with you again in the future! Thanks again Aubrey!
Company was competitive on pricing, very responsive and helpful with questions, timely and did an outstanding job of cleaning up the worksite, including raking and picking up nails with magnets. Amanda always got back to me quickly and provided great customer service.
Response from the owner: Jim,Thank you for the five-star review! Thank you for entrusting us with the installation of your new roof, and for taking a moment to recommend us to others. Your kind words are greatly appreciated, and we hope to work with you again in the future!
Ive never worked with a company that provides better customer service and quality of work. Extremely responsive! I wouldn't use anyone else for my roofing needs!
Response from the owner: Thank you for the five-star review. Here at Master Tech Roofing, we take so much pride in repeat business. We are passionate about providing our customers with outstanding service. Again, thank you for the kind words and supporting our business! Catch ya on the next on Rick!
Nice job resurfacing our roof. They were on-time, professional and completed the job on budget and as scheduled.
Response from the owner: We appreciate your feedback, Larry! We will see you on the next go around!
I highly recommend Master Tech Roofing. They suggested doing a Top Coat Overlay. The process was explained clearly. The cost was very reasonable. They started two weeks earlier than the original date. Everyone associated with the process ( owner, office manager, supervisors and the crew) were efficient, respectful and very “upbeat”. After the work was completed my property was cleaned immaculately. Master Tech Roofing is the “TOPS” of the roofing business.
Response from the owner: We're so grateful and appreciate you taking the time to share your experience with us. Here at Master Tech Roofing, we are passionate about providing all of our clients with exceptional experiences and each team member will be thrilled to know we have another satisfied client! We appreciate the business and hope to work with you again!Thanks again Char😉
Thanks To Jesse S. for referring me to Master Tech Roofing. Very professional and was impressed with quality of work. Cleaned up after each visit. Their work exceeded my expectations. Special thanks to Chris S. for overseeing the project and making sure job was done to my satisfaction. Plan to use them again for a different project. All the labor were polite and friendly!
Response from the owner: Thank you for the five star review! Here at Master Tech Roofing we pride ourselves on the relationships we create! We look forward to working with you again.Thanks again Bo!
I am very pleased with the job the men did. Thank you, Amanda, for the second proposal.
Response from the owner: Thank you for the five star review! We look forward to working with you again 🙂
Before choosing Master Tech Roofing, I got several other quotes, none which could do all the work that I needed done.I would like to thank the crew at Master Tech Roofing for their professionalism. From Chris who stop by to look at the work that needed to be completed to all the hard working guys who were very polite while working on the job. Zach the owner also stopped by to check on the job and double check with me to make sure I was happy with the work they were doing. Also, I can’t say enough about how efficient Amanda the office manager was in returning emails.Thank you again for all your help and hard work to get my roof in great shape.
Response from the owner: Thank you for taking the time to share your encounter with us. Here at Master Tech Roofing, we take so much pride in repeat business. We are passionate about providing our customers with outstanding service. Again, thank you for supporting our business endeavors!We look forward to the next one!
Very happy we chose this company! The work looks great, the leaks are gone and we look forward to continued work in keeping out flat roof in the best shape over the coming years. From the office staff to the field personnel, everyone has been thorough, thoughtful and most importantly, professional, courteous and competent.
Response from the owner: Cammi,We're so grateful and appreciate you taking the time to share your experience with is. We appreciate the business and hope to work with you again!Thanks again Cammi!
Master Tech Roofing is of the highest caliber of integrity and professionalism. The crew members are extemely respectful individuals who I find to be quite amazing. They are, without question, the roofing company you can certainly TRUST.
Response from the owner: Our whole team here at Master Tech Roofing are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope to work with you again in the future! Thanks again for the kind words Alex.
I have been using Master Tech Roofing since 2012. Like many houses in Tucson, mine has a flat roof that requires re-coating every 3 years or so to insure that it is well maintained. With our blistering summer sun and monsoon rains, my personal habit has been to re-coat my roof every 2-3 years. In my younger years, I tackled the job myself but by 2012, I was approaching 70 and had enough experience re-coating my roof that I knew it was time to hire someone else for the job. The fact that I have continued to use Master Tech Roofing over the years should be a testament of my complete satisfaction with the quality of the work performed. It might be worth mentioning that Master Tech Roofing truly does standby its work and should a problem arise during the warranty period, a simple phone call is all that is required to have someone take care of the issue. I recommend Master Tech Roofing without reservation.
Response from the owner: Frank,We’re really grateful and appreciate you taking the time to share your experience with us. The greatest complement we can receive is repeat business. We look forward to working with you again! Thanks again Frank!
I used Master Craft roofing to repair my roof with what they called a “Top Cap”. He showed me pictures of the roof and the underlayment looked good but the rest was badly in need of repair. Chris explained in laymen terms that this would be the best way to preserve the roof for many years to come. There were solar panels on both the garage and house and air conditioning on the house. Other contractors told me that we would have to remove those to do the job. Chris said that they would be able to work around them which was a huge factor in choosing Master Tech, made my life so much easierThey actually began the work 2 weeks earlier than they said. I’m not sure how many workers there were because you didn’t even notice them. They were very knowledgeable about all aspects and even saved me some time by draining pool solar panels on the garage instead of having the pool company having to do it.Chris came around to keep an eye on the progress and after 4 days he showed me pictures of the completed job…. My roof looked fantastic.I couldn’t be happier with their work and recommend them highly. It was a fantastic experience
Response from the owner: Thank you so much for taking the time to share your experience. Here at Master Tech Roofing we take pride in knowing our customers are happy with their experience. Thanks again Cami =)
Master Tech Roofing is an excellent company that we strongly recommend to anyone that needs to have their roof re-sealed or repaired. This is the 4th time we have had our roof re-sealed and never did the other companies take longer than one day. Master Tech Roofing employees took 3 days to complete a beautiful roof job. Amanda and Chris were very helpful during this process. We had to wait almost 2 months on their schedule for the re-sealing. Amanda always returned our phone calls to see if we could be move up and kept us updated when the job would start. Chris made sure we were satisfied, answered all our questions and was on the roof inspecting everything. We did wait almost two months but it was worth it.
Response from the owner: Thank you for the 5 star review! We appreciate you taking the time to share your experience with us and hope to work with you again in the future.
If you're looking for a company that provides outstanding service, is thorough, respectful of your property, pays attention to detail and is a pleasure to do business with - look no further than Master Tech Roofing. As a repeat customer - you continue to exceed our expectations. Thank you!
Response from the owner: Thank you for the five star review!
Master Tech Roofing - professional from start to finish. Quoted a price and that's what I paid. They were able to get the job done way before schedule. Excellent company, will recommend to anyone that asks. Roof, wood replaced as needed, painting the eaves, clean up - couldn't ask for more - very happy.
Response from the owner: Thank you for the five star review!
We had our flat roof coated after five years. Chris, the Estimator, explained the process in detail and outlined the options available. Amanda, the Office Manager, was personable and professional. The crews communicated well and everything sent smoothly. Would definitely use Master Tech Roofing again.
Response from the owner: Thank you for the five star review!
We had our roof redone by master tech in Nov. 2022. Chris was exceptional! He answered all my questions and explained things in understandable terms. He was professional, polite, and thoroughly explained all procedures. His workers were always here when they said they'd be here and they were also very polite and always kept us updated on the progress. They cleaned up after themselves as well. They took pictures of the roof before and after. They ended up putting an extra coat on for free due to rain that interrupted the process. I would highly recommend this company!!!
Response from the owner: Thank you for the five star review!
Response from the owner: Thank you for the five star review!
We had MasterTech evaluate both our flat and concrete-tiled roofing. They gave an in-depth & honest report, with lots of explanations. As a result, they cleaned up and resealed the flat roof area, 3 coatings. Very professional and personable experience, and we expect to continue with them to replace the concrete roof in 2 years (18 yr old home).
Response from the owner: Thank you for the five star review!
Master Tech did a great job on removing my old roof and installing a new one. They were very prompt and finished in 3 1/2 days (I was originally told it would take 4-5 days). The crew and supervisors were courteous and they cleaned up each day very thoroughly. I am very happy with the results and highly recommend them for any roof issues. Very professional group!!
Response from the owner: Thank you for the five star review!
We contracted with them to repair and recoat our main house and the roof of a casita/studio on our property. They were GREAT!,,!!! When we accepted their bid they did spot repairs until they could do the main work. The main work was done over three days and they are hardworking competent professionals . They .answered all of our questions and the work was excellent. We rec come down them to all our friends and they are the first resource if we ever have issues with the roofs on our two buildings.Fred & Martha Chaffee
Response from the owner: Thank you for the five star review!
Amazing job on my new roof!! Looks great. Thank you for a job well done. I've been getting a lot of compliments on the new look. Backyard definitely improved with the new addition.
Response from the owner: Thank you for the five-star review!
Response from the owner: Thank you for the five-star review!
I had a great experience with this company, as I needed a new roof. Zach, Chris and everyone who came over to do the work was really professional and helpful. I had a very good experience with the office staff, as well. Every question I had was answered quickly and thoroughly. They got the roof installed quickly, and even went above and beyond with a few things I requested after the primary work had been completed. The final cost came in just below the estimate, so I appreciated that, too. This company is really professional and true to their word. I just picked them off the internet out of a huge list. I made the right choice!
Response from the owner: Thank you for the five star review!
Response from the owner: Thank you for the five star review!
In our community during the past year of almost record monsoons, we fell victim to a 20 year old leaky roof. Many fly by night roofing companies came into our community and I watched the quality of their work. Looking at their quality and to details and products used. After contacting Master Tech they came out explained and gave me a bid that was well within the ballpark of other roofing companies.First of all, I need to commend every one of the employees starting with Amanda. She was first point of contact that took my call and kept in contact. Chris my estimator, who was friendly and down to earth, explained all details and gave me a quote as if I were family. Zach, the owner, who stopped by to insure all was going well and if I had any questions. And last but not least a call out to Tristan, Javier and Art who worked hard from start to finish.. The attention to detail, cleanup, and always had a pleasant hello every time I met them made me feel like family.Other mentions are they had to work with the Solar Company that had to remove the solar panels off my roof and made accommodations to make that process go smoothly. And when all is said and done they even painted all my stand pipes to match my roof tiles.In my community I have a influence on recommendations. I personally know about 70% of the residents since I own a garage door repair business and have serviced over 800 of the 967 homes here. I will gladly be telling anyone who asks that I will stake my reputation on their work.
Response from the owner: Thank you for the five star review!
Truly the best roofers in tucson and surrounding areas. Customer service is second to none.
Response from the owner: Thank you for the 5 star review Chris!
Zach and his crew are wonderful! They use top of the industry products which are also enviroment friendly. They gave us a great price and warranty on our roof! If any problems they come out promptly and take care of the problem! Just had chris, tristen, and jessie out to patch a leak in the carport from hard rains we have had in the past week. They did a wonderful job. I actually recommended them to some friends and they have used them for there roofs! Highly recommended! Danny besore.
Response from the owner: Thank you for the perfect review and recommendation, we really appreciate your business here at Master Tech Roofing!
You just found your roofer. I've hired Master Tech Roofing many times for different purposes. As a handyman, I recommend them for all roofing inspections and repairs, as well as fascia repair, and even to repair interior damage when a leaky roof brings the mess inside. No one beats the warranty Master Tech offers, and Zach has always been very responsive whenever something has needed a touch-up. The warranty is extremely attractive to home-buyers as well, and it says a lot about the character of a business owner who stands behind his work.
Response from the owner: We appreciate you leaving us a 5 star review!
We are super happy with our new roof! Everything looks great, the yard is clean and the team was efficient, timely and so polite! There was communication through the process which made it all comfortable! I will definitely recommend Master Tech Roofing as well as use them again in the future when needed. 10 out of 10. Thank you!
Response from the owner: Thank you for the five-star review!
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